Brooks Bank has selected Generations Gold, Inc., a fully independent third-party service provider, to provide travel and other discount services on an exclusive basis directly to Brooks Bank Rewards members. Brooks Bank assumes no liability for any of the providers in fulfilling their services. All liabilities, claims, damages, and demands are the direct responsibility of Generations Gold, Inc., the benefits provider. Discounts received through Brooks Bank Rewards may not be used in conjunction with any other discounts. All program benefits are not available in all areas. Benefits and services are subject to change without notice. Please contact a Service Specialist for details. Certain restrictions apply.
Membership
Primary Membership: Our Primary Membership includes an individual Primary member, up to 5 Joint members (only those who have signing privileges on the Primary checking account), and up to 5 Additional Family Members who live at least 25-miles from the Program Sponsor’s closest location.
Employee Membership: Our Employee Membership includes an individual Employee member (currently employed by the Program Sponsor), up to 1 Joint member (only those living in the same household), and up to 5 Additional Family Members who live at least 25-miles from the Program Sponsor’s closest location.
Business Partner Membership: Our Business Partner Membership includes a Business Partner individual Primary member, up to 1 Joint member designated by the Business Partner Primary individual.
We reserve the right to refuse, refund or cancel a service request for any reason including limitations on quantities, inaccuracies, errors in product, pricing, or any issues identified by our fraud detection activities. Generations Gold, Inc. reserves the right to suspend or cancel a membership without notice should Generations Gold, Inc. detect any instances of membership abuse, any violations of the Terms and Conditions or any practices deemed unsavory by Generations Gold, Inc.
The participating listed merchants are in no way affiliated with Generations Gold, Inc., nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at merchant’s sole discretion.
Certain Brooks Bank Rewards membership benefits pertain to healthcare service discounts. Healthcare service discounts ARE NOT INSURANCE. You are required to pay for these services when rendered, however if you use a participating provider for these services you will receive a discount. Neither Brooks Bank Rewards, WellCard Health or the Discount Medical Plan Organization can or will pay any provider on your behalf. The Discount Medical Plan Organization administering the healthcare service discounts is AccessOne Consumer Health, Inc. www.accessonedmpo.com. For your free, no obligation healthcare service discount card, click here, no membership required.
Delivery / Shipping Policy
Digital (eGift Card) Purchases. Most eGift Cards are delivered by email within an hour; however, you may experience delays if there are any problems with the processing or verification of your billing/shipping address or credit card information. Use of the eGift Card constitutes acceptance of the providing merchant’s Terms and Conditions, which can be found on their websites. Plastic Gift Cards and Movie Ticket Passes are mailed USPS 7–10 business days after receipt of order and payment.
Refund and Return Policies
Please review the following choices carefully. Refunds and returns can only be processed when eligible items are returned using the appropriate method.
Digital (eGift Card) Purchases cannot be returned. All sales are final. If the eGift Card is deemed unacceptable by the merchant or found to be inactivated and not redeemable, a refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued eGift Card.
Plastic Gift Cards and Movie Ticket Passes purchased may be returned for a full refund if the product is not accepted at the merchant or found to be inactivated and not redeemable. The card must be returned in new condition and returned within 30 days of the purchase date. A refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued plastic gift card or movie pass.